http://support.mach5.com/ Thu, 17 May 2012 03:16:34 +0000 MyBB http://support.mach5.com/showthread.php?tid=270 Fri, 27 Apr 2012 06:26:10 +0000 http://support.mach5.com/showthread.php?tid=270
I need to send emails with Mach 5. This time is really difficult.

My email subject is different according to 2 languages, one is Simplified Chinese, another one is Traditional Chinese. My email list is stored in MySQL.

I know the program option allow me to select encoding. But it can select one encoding only.

How can Mach 5 do it?]]>
I need to send emails with Mach 5. This time is really difficult.

My email subject is different according to 2 languages, one is Simplified Chinese, another one is Traditional Chinese. My email list is stored in MySQL.

I know the program option allow me to select encoding. But it can select one encoding only.

How can Mach 5 do it?]]> http://support.mach5.com/showthread.php?tid=269 Wed, 25 Apr 2012 21:17:25 +0000 http://support.mach5.com/showthread.php?tid=269 http://support.mach5.com/showthread.php?tid=268 Fri, 30 Mar 2012 16:05:09 +0000 http://support.mach5.com/showthread.php?tid=268
When I try to send an email I get the following:

[30/03/2012 12:12:20] Log started
[30/03/2012 12:12:20] Start sending...
-------- Retry 1 of 3 --------
[30/03/2012 12:13:35] pamela@thebaptistcentre.org, Message sent
[30/03/2012 12:13:35] Complete.
-------- Statistics --------
92 messages in the data source
1 messages prepared for parsing (the rest was excluded or did not match filter or had SKIP command)
1 messages successfully parsed
1 messages successfully sent
0 messages failed, including
0 with failed attachments
0 during connection phase
0 during transmission phase
0 messages failed during post-process phase
----------------------------
[30/03/2012 12:13:35] Saving results...
[30/03/2012 12:13:35] Done.
[30/03/2012 12:13:35] Log finished

How do I get the rest of the messages included??]]>
When I try to send an email I get the following:

[30/03/2012 12:12:20] Log started
[30/03/2012 12:12:20] Start sending...
-------- Retry 1 of 3 --------
[30/03/2012 12:13:35] pamela@thebaptistcentre.org, Message sent
[30/03/2012 12:13:35] Complete.
-------- Statistics --------
92 messages in the data source
1 messages prepared for parsing (the rest was excluded or did not match filter or had SKIP command)
1 messages successfully parsed
1 messages successfully sent
0 messages failed, including
0 with failed attachments
0 during connection phase
0 during transmission phase
0 messages failed during post-process phase
----------------------------
[30/03/2012 12:13:35] Saving results...
[30/03/2012 12:13:35] Done.
[30/03/2012 12:13:35] Log finished

How do I get the rest of the messages included??]]> http://support.mach5.com/showthread.php?tid=267 Fri, 30 Mar 2012 13:07:51 +0000 http://support.mach5.com/showthread.php?tid=267
When I try to send an email I get the following:

[30/03/2012 12:12:20] Log started
[30/03/2012 12:12:20] Start sending...
-------- Retry 1 of 3 --------
[30/03/2012 12:13:35] pamela@thebaptistcentre.org, Message sent
[30/03/2012 12:13:35] Complete.
-------- Statistics --------
92 messages in the data source
1 messages prepared for parsing (the rest was excluded or did not match filter or had SKIP command)
1 messages successfully parsed
1 messages successfully sent
0 messages failed, including
0 with failed attachments
0 during connection phase
0 during transmission phase
0 messages failed during post-process phase
----------------------------
[30/03/2012 12:13:35] Saving results...
[30/03/2012 12:13:35] Done.
[30/03/2012 12:13:35] Log finished

How do I get the rest of the messages included??]]>
When I try to send an email I get the following:

[30/03/2012 12:12:20] Log started
[30/03/2012 12:12:20] Start sending...
-------- Retry 1 of 3 --------
[30/03/2012 12:13:35] pamela@thebaptistcentre.org, Message sent
[30/03/2012 12:13:35] Complete.
-------- Statistics --------
92 messages in the data source
1 messages prepared for parsing (the rest was excluded or did not match filter or had SKIP command)
1 messages successfully parsed
1 messages successfully sent
0 messages failed, including
0 with failed attachments
0 during connection phase
0 during transmission phase
0 messages failed during post-process phase
----------------------------
[30/03/2012 12:13:35] Saving results...
[30/03/2012 12:13:35] Done.
[30/03/2012 12:13:35] Log finished

How do I get the rest of the messages included??]]> http://support.mach5.com/showthread.php?tid=266 Wed, 21 Mar 2012 20:57:06 +0000 http://support.mach5.com/showthread.php?tid=266 I am trying to use my gmail account to send a newsletter to about 100 people. However I can't seem to connect to gmail. I'm using the following settings

outgoing server : smtp.gmail.com
use following encryption : ssl
use authentication : yes
username/password : same as my regular gmail logon
force use of specific logon method : no

The problem is that I think that for gmail I should use porty 465 for ssl, however I can't seem to change the port - it is greyed out and stuck at port 25.

Not sure what else to try.
Thanks]]> I am trying to use my gmail account to send a newsletter to about 100 people. However I can't seem to connect to gmail. I'm using the following settings

outgoing server : smtp.gmail.com
use following encryption : ssl
use authentication : yes
username/password : same as my regular gmail logon
force use of specific logon method : no

The problem is that I think that for gmail I should use porty 465 for ssl, however I can't seem to change the port - it is greyed out and stuck at port 25.

Not sure what else to try.
Thanks]]> http://support.mach5.com/showthread.php?tid=265 Fri, 09 Mar 2012 22:23:56 +0000 http://support.mach5.com/showthread.php?tid=265
I just moved Mach5 Mailer from an XP machine to a Win 7 machine and while emails appear to be going out OK, the silent logs are not being generated.

These logs are very beneficial to check for errors and problems and I'd sure like them back!

I can't for the life of me remember how I got these to generate and can't see any difference in settings.]]>
I just moved Mach5 Mailer from an XP machine to a Win 7 machine and while emails appear to be going out OK, the silent logs are not being generated.

These logs are very beneficial to check for errors and problems and I'd sure like them back!

I can't for the life of me remember how I got these to generate and can't see any difference in settings.]]> http://support.mach5.com/showthread.php?tid=264 Thu, 08 Mar 2012 05:53:47 +0000 http://support.mach5.com/showthread.php?tid=264
To change the offset, go to the Global Options: http://www.mach5.com/support/analyzer/ma...ptions.htm]]>
To change the offset, go to the Global Options: http://www.mach5.com/support/analyzer/ma...ptions.htm]]> http://support.mach5.com/showthread.php?tid=262 Thu, 01 Mar 2012 17:28:44 +0000 http://support.mach5.com/showthread.php?tid=262
Can someone tell me how to:

1) Setting up drip mailing

2) Turning off regisrty protection

I see nothing about either anywhere on the site or the program itself. HELP!!!!!! ]]>
Can someone tell me how to:

1) Setting up drip mailing

2) Turning off regisrty protection

I see nothing about either anywhere on the site or the program itself. HELP!!!!!! ]]> http://support.mach5.com/showthread.php?tid=261 Sun, 29 Jan 2012 17:14:58 +0000 http://support.mach5.com/showthread.php?tid=261
Tried using Google Analytics and couldn't get a reliable Average Time per Session because the tours only have one .html/page which loads the several images on without loading more pages. GA reports a Bounce unless there are additional pages loaded.

Here's a sample tour
http://www.vabq.com/10SandiaDriveNE/Tour...iveNE.html

What events does FastStats use to calculate Average Time per Session, so I know if I can rely on the times. They seem reasonable]]>
Tried using Google Analytics and couldn't get a reliable Average Time per Session because the tours only have one .html/page which loads the several images on without loading more pages. GA reports a Bounce unless there are additional pages loaded.

Here's a sample tour
http://www.vabq.com/10SandiaDriveNE/Tour...iveNE.html

What events does FastStats use to calculate Average Time per Session, so I know if I can rely on the times. They seem reasonable]]> http://support.mach5.com/showthread.php?tid=260 Thu, 19 Jan 2012 23:21:49 +0000 http://support.mach5.com/showthread.php?tid=260 http://support.mach5.com/showthread.php?tid=259 Thu, 19 Jan 2012 19:27:33 +0000 http://support.mach5.com/showthread.php?tid=259 http://support.mach5.com/showthread.php?tid=258 Fri, 13 Jan 2012 15:51:23 +0000 http://support.mach5.com/showthread.php?tid=258 http://support.mach5.com/showthread.php?tid=257 Thu, 12 Jan 2012 12:30:01 +0000 http://support.mach5.com/showthread.php?tid=257
What is the cause for this?]]>
What is the cause for this?]]> http://support.mach5.com/showthread.php?tid=256 Thu, 22 Dec 2011 18:14:15 +0000 http://support.mach5.com/showthread.php?tid=256
-------- Statistics --------
3561 messages in the data source
3561 messages prepared for parsing (the rest was excluded or did not match filter or had SKIP command)
3545 messages successfully parsed
470 messages successfully sent
1 messages failed, including
0 with failed attachments
0 during connection phase
1 during transmission phase
0 messages failed during post-process phase

Any idea why so many addresses didn't send?]]>
-------- Statistics --------
3561 messages in the data source
3561 messages prepared for parsing (the rest was excluded or did not match filter or had SKIP command)
3545 messages successfully parsed
470 messages successfully sent
1 messages failed, including
0 with failed attachments
0 during connection phase
1 during transmission phase
0 messages failed during post-process phase

Any idea why so many addresses didn't send?]]> http://support.mach5.com/showthread.php?tid=255 Tue, 13 Dec 2011 08:18:23 +0000 http://support.mach5.com/showthread.php?tid=255
i have a question regarding the mach5 mailer log.

at this moment i only get (as default) Email Adress and Status in tho logfile like

email@domain.com, 0

is there is any chance to extent this log ? need at least the used attachment from the datasource
like

email@domain.com,0, c:\letter.pdf

thanks in advance
Markius]]>
i have a question regarding the mach5 mailer log.

at this moment i only get (as default) Email Adress and Status in tho logfile like

email@domain.com, 0

is there is any chance to extent this log ? need at least the used attachment from the datasource
like

email@domain.com,0, c:\letter.pdf

thanks in advance
Markius]]> http://support.mach5.com/showthread.php?tid=254 Fri, 09 Dec 2011 16:30:13 +0000 http://support.mach5.com/showthread.php?tid=254
Email
Subscriber Name
and then a subscribe and unsubscribe radio button..

When trying to add a name manually. Going though the "Add an Entry" link

I fill in the proper information on the (https://www.mach5.com/subscriber/add.php) screen.

When i "Submit"

i receive the following error

Upload Contained Errors or Inconsistencies.

If you have any questions or problems, please feel free to contact us, and we'll do our best to help out.

I have not been able to add any new emails to my database in quite some tie because of this problem.. Please Help !!]]>
Email
Subscriber Name
and then a subscribe and unsubscribe radio button..

When trying to add a name manually. Going though the "Add an Entry" link

I fill in the proper information on the (https://www.mach5.com/subscriber/add.php) screen.

When i "Submit"

i receive the following error

Upload Contained Errors or Inconsistencies.

If you have any questions or problems, please feel free to contact us, and we'll do our best to help out.

I have not been able to add any new emails to my database in quite some tie because of this problem.. Please Help !!]]> http://support.mach5.com/showthread.php?tid=253 Wed, 07 Dec 2011 03:06:51 +0000 http://support.mach5.com/showthread.php?tid=253
I am not a machmailer expert either.

Any help would be greatly appreciated.

Regards

Mal]]>
I am not a machmailer expert either.

Any help would be greatly appreciated.

Regards

Mal]]> http://support.mach5.com/showthread.php?tid=252 Mon, 05 Dec 2011 09:36:57 +0000 http://support.mach5.com/showthread.php?tid=252
I got stuck in Mach5 Mailer UTF-8, and need advise.]]>
I got stuck in Mach5 Mailer UTF-8, and need advise.]]> http://support.mach5.com/showthread.php?tid=251 Sun, 04 Dec 2011 03:20:36 +0000 http://support.mach5.com/showthread.php?tid=251
I've decided to use UTF-8 since it's a better standard than Big5 which will conflict and less characters.

My Windows XP set the "language for non-Unicode programs" to (Chinese-Taiwan) already.

I've set the "default merge encoding" to UTF-8, copying a passage of text from Notepad++ to HTML tab (Notepad++ shows "UTF-8), I found Mach5 mailer fail to display correctly, Chinese (UTF-8) all display in question marks, typing the word directly with IME (input method) is better, mailer can display correctly, but when sent out testing mail to Gmail, Gmail display garbage.

At last, I'm forced switch to Big5, copying a big5 from Notepad++ to mailer still not working, solution is save the text in HTM format (charset big5 in Notepad++), then drag the HTM file to Firefox, use CTRL-U (view source), then copy the source to mailer.

I doubt mailer did not complie in full Unicode SDK from Microsoft, causing all this chaos, I need to buy Mach5 mailer since I got project of mass email, but this problem really scare me.

Please advise.]]>
I've decided to use UTF-8 since it's a better standard than Big5 which will conflict and less characters.

My Windows XP set the "language for non-Unicode programs" to (Chinese-Taiwan) already.

I've set the "default merge encoding" to UTF-8, copying a passage of text from Notepad++ to HTML tab (Notepad++ shows "UTF-8), I found Mach5 mailer fail to display correctly, Chinese (UTF-8) all display in question marks, typing the word directly with IME (input method) is better, mailer can display correctly, but when sent out testing mail to Gmail, Gmail display garbage.

At last, I'm forced switch to Big5, copying a big5 from Notepad++ to mailer still not working, solution is save the text in HTM format (charset big5 in Notepad++), then drag the HTM file to Firefox, use CTRL-U (view source), then copy the source to mailer.

I doubt mailer did not complie in full Unicode SDK from Microsoft, causing all this chaos, I need to buy Mach5 mailer since I got project of mass email, but this problem really scare me.

Please advise.]]> http://support.mach5.com/showthread.php?tid=250 Sat, 03 Dec 2011 14:51:32 +0000 http://support.mach5.com/showthread.php?tid=250
I've decided to use UTF-8 since it's a better standard than Big5 which will conflict and less characters.

My Windows XP set the "language for non-Unicode programs" to (Chinese-Taiwan) already.

I've set the "default merge encoding" to UTF-8, copying a passage of text from Notepad++ to HTML tab (Notepad++ shows "UTF-8), I found Mach5 mailer fail to display correctly, Chinese (UTF-8) all display in question marks, typing the word directly with IME (input method) is better, mailer can display correctly, but when sent out testing mail to Gmail, Gmail display garbage.

At last, I'm forced switch to Big5, copying a big5 from Notepad++ to mailer still not working, solution is save the text in HTM format (charset big5 in Notepad++), then drag the HTM file to Firefox, use CTRL-U (view source), then copy the source to mailer.

I doubt mailer did not complie in full Unicode SDK from Microsoft, causing all this chaos, I need to buy Mach5 mailer since I got project of mass email, but this problem really scare me.

Please advise.]]>
I've decided to use UTF-8 since it's a better standard than Big5 which will conflict and less characters.

My Windows XP set the "language for non-Unicode programs" to (Chinese-Taiwan) already.

I've set the "default merge encoding" to UTF-8, copying a passage of text from Notepad++ to HTML tab (Notepad++ shows "UTF-8), I found Mach5 mailer fail to display correctly, Chinese (UTF-8) all display in question marks, typing the word directly with IME (input method) is better, mailer can display correctly, but when sent out testing mail to Gmail, Gmail display garbage.

At last, I'm forced switch to Big5, copying a big5 from Notepad++ to mailer still not working, solution is save the text in HTM format (charset big5 in Notepad++), then drag the HTM file to Firefox, use CTRL-U (view source), then copy the source to mailer.

I doubt mailer did not complie in full Unicode SDK from Microsoft, causing all this chaos, I need to buy Mach5 mailer since I got project of mass email, but this problem really scare me.

Please advise.]]>